{"id":145475,"date":"2026-08-06T11:27:46","date_gmt":"2026-08-06T09:27:46","guid":{"rendered":"https:\/\/www.napoleon-cologne.fr\/?page_id=145475"},"modified":"2026-08-06T11:27:48","modified_gmt":"2026-08-06T09:27:48","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.napoleon-cologne.fr\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section back_image=&#8221;143669&#8243; back_repeat=&#8221;no-repeat&#8221; overlay_alpha=&#8221;50&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;129075&#8243;][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;109702&#8243; css=&#8221;.vc_custom_1779971968414{padding-top: 161px !important;}&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;136916&#8243; column_width_pixel=&#8221;780&#8243;][vc_custom_heading text_color=&#8221;color-195915&#8243; heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-180602&#8243; text_size=&#8221;h1&#8243; text_weight=&#8221;600&#8243; text_transform=&#8221;uppercase&#8221; text_height=&#8221;fontheight-206472&#8243; uncode_shortcode_id=&#8221;689683&#8243; text_color_type=&#8221;uncode-palette&#8221;]<span style=\"color: #fff;\">Got a Question&nbsp;<\/span><\/p>\n<p>We&#8217;re here to answer.[\/vc_custom_heading][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;17px&#8221;][vc_custom_heading text_color=&#8221;color-126425&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-161217&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;fontheight-167302&#8243; uncode_shortcode_id=&#8221;205421&#8243; text_color_type=&#8221;uncode-palette&#8221;]Our team responds within 24h, Monday to Friday. Whether it&#8217;s about the product, an order in progress, a visit, or anything else, we&#8217;re here for you.[\/vc_custom_heading][vc_empty_space custom=&#8221;yes&#8221; medium_visibility=&#8221;yes&#8221; mobile_visibility=&#8221;yes&#8221; custom_height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;396447&#8243; css=&#8221;.vc_custom_1779971929288{padding-bottom: 80px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_raw_html]JTNDZGl2JTIwZGF0YS1mYy1zZWFtbGVzcyUzRCUyMnRydWUlMjIlMjBkYXRhLWZjLWtleSUzRCUyMjU0M2M3MTFjJTIyJTIwc3R5bGUlM0QlMjJoZWlnaHQlM0E4MzZweCUzQmJhY2tncm91bmQtY29sb3IlM0ElMjAlMjMwMDAlM0JwYWRkaW5nJTNBJTIwMzBweCUzQmJvcmRlciUzQTFweCUyMHNvbGlkJTIwJTIzRDRCODk2JTNCYm9yZGVyLXJhZGl1cyUzQSUyMDEycHglM0IlMjIlM0UlM0MlMkZkaXYlM0UlM0NzY3JpcHQlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRmFwcC5mb3JtY3JhZnRzLmNvbSUyRmVtYmVkLmpzJTIyJTNFJTNDJTJGc2NyaXB0JTNF[\/vc_raw_html][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;159707&#8243;][vc_gmaps latlon=&#8221;45.9717282775739, -1.0728540934009678&#8243; size=&#8221;229&#8243; map_color=&#8221;&#8221; ui_color=&#8221;&#8221; zoom=&#8221;12&#8243; map_saturation=&#8221;-20&#8243; map_brightness=&#8221;5&#8243; uncode_shortcode_id=&#8221;191578&#8243;][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;40px&#8221;][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;744589&#8243;][vc_single_image media=&#8221;145476&#8243; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;157759&#8243;][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;16px&#8221;][vc_custom_heading text_color=&#8221;color-126425&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-177922&#8243; text_weight=&#8221;600&#8243; text_height=&#8221;fontheight-394074&#8243; uncode_shortcode_id=&#8221;118898&#8243; text_color_type=&#8221;uncode-palette&#8221;]By Email[\/vc_custom_heading][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;8px&#8221;][vc_custom_heading text_color=&#8221;color-126425&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-105069&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;fontheight-167302&#8243; uncode_shortcode_id=&#8221;485561&#8243; text_color_type=&#8221;uncode-palette&#8221;]Monday to Friday, business days. Pauline and Victor are ready to help.[\/vc_custom_heading][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;8px&#8221;][vc_custom_heading text_color=&#8221;color-126425&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-105069&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;fontheight-167302&#8243; uncode_shortcode_id=&#8221;101099&#8243; text_color_type=&#8221;uncode-palette&#8221;]<a href=\"mailto:contact@napoleon-cologne.fr\" target=\"_blank\" rel=\"noopener\">contact@napoleon-cologne.fr<\/a>[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;211944&#8243;][vc_single_image media=&#8221;145477&#8243; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;139098&#8243;][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;16px&#8221;][vc_custom_heading text_color=&#8221;color-126425&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-177922&#8243; text_weight=&#8221;600&#8243; text_height=&#8221;fontheight-394074&#8243; uncode_shortcode_id=&#8221;996310&#8243; text_color_type=&#8221;uncode-palette&#8221;]By Phone[\/vc_custom_heading][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;8px&#8221;][vc_custom_heading text_color=&#8221;color-126425&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-105069&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;fontheight-167302&#8243; uncode_shortcode_id=&#8221;444178&#8243; text_color_type=&#8221;uncode-palette&#8221;]No automated system. A real conversation with our team.[\/vc_custom_heading][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;8px&#8221;][vc_custom_heading text_color=&#8221;color-126425&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-105069&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;fontheight-167302&#8243; uncode_shortcode_id=&#8221;508772&#8243; text_color_type=&#8221;uncode-palette&#8221;]<a href=\"tel:05 46 83 81 25\">05 46 83 81 25<\/a>[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;40px&#8221;][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;744589&#8243;][vc_single_image media=&#8221;145478&#8243; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;593437&#8243;][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;16px&#8221;][vc_custom_heading text_color=&#8221;color-126425&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-177922&#8243; text_weight=&#8221;600&#8243; text_height=&#8221;fontheight-394074&#8243; uncode_shortcode_id=&#8221;141942&#8243; text_color_type=&#8221;uncode-palette&#8221;]Fouras &#8211; Charente-Maritime[\/vc_custom_heading][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;8px&#8221;][vc_custom_heading text_color=&#8221;color-126425&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-105069&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;fontheight-167302&#8243; uncode_shortcode_id=&#8221;430227&#8243; text_color_type=&#8221;uncode-palette&#8221;]Workshop location:<br \/>\nParc d&#8217;Activit\u00e9s de Soumard, 12 Rte des Roseaux, 17450 Fouras[\/vc_custom_heading][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;8px&#8221;][vc_custom_heading text_color=&#8221;color-126425&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-105069&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;fontheight-167302&#8243; uncode_shortcode_id=&#8221;345377&#8243; text_color_type=&#8221;uncode-palette&#8221;]<a href=\"https:\/\/www.google.com\/maps\/place\/Gestor+-+Authentique+Eau+de+Cologne+de+Napol%C3%A9on+1er+%C3%A0+Sainte-H%C3%A9l%C3%A8ne\/@45.9833528,-1.098284,17106m\/data=!3m1!1e3!4m6!3m5!1s0x48014336c490554b:0xf57321ab37c887e0!8m2!3d45.9716314!4d-1.0729292!16s%2Fg%2F11zk2fh6wz?entry=ttu&amp;g_ep=EgoyMDI2MDUyNS4wIKXMDSoASAFQAw%3D%3D\" target=\"_blank\" rel=\"noopener\">View on Map<\/a>[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_visibility=&#8221;yes&#8221; medium_width=&#8221;0&#8243; mobile_visibility=&#8221;yes&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;108846&#8243;][vc_single_image media=&#8221;145479&#8243; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;175000&#8243;][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;28px&#8221;][vc_custom_heading text_color=&#8221;color-126425&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-177922&#8243; text_weight=&#8221;600&#8243; text_height=&#8221;fontheight-394074&#8243; uncode_shortcode_id=&#8221;186088&#8243; text_color_type=&#8221;uncode-palette&#8221;]Our Hours[\/vc_custom_heading][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;8px&#8221;][vc_custom_heading text_color=&#8221;color-126425&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-105069&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;fontheight-167302&#8243; uncode_shortcode_id=&#8221;132718&#8243; text_color_type=&#8221;uncode-palette&#8221;]<strong>Monday :<\/strong> 10:00 \u2013 17:00<br \/>\n<strong>Tuesday :<\/strong> 10:00 \u2013 17:00<br \/>\n<strong>Wednesday :<\/strong> 10:00 \u2013 17:00<br \/>\n<strong>Thursday :<\/strong> 10:00 \u2013 17:00<br \/>\n<strong>Friday :<\/strong> 10:00 \u2013 17:00<br \/>\n<strong>Saturday :<\/strong> Closed<br \/>\n<strong>Sunday :<\/strong> Closed[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section back_color=&#8221;color-992307&#8243; overlay_alpha=&#8221;50&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;198145&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;906858&#8243; css=&#8221;.vc_custom_1779094472270{padding-top: 160px !important;}&#8221; el_class=&#8221;eagle pt_60_mobile&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;177500&#8243;][vc_custom_heading text_color=&#8221;color-159034&#8243; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-125718&#8243; text_weight=&#8221;600&#8243; text_transform=&#8221;uppercase&#8221; text_height=&#8221;fontheight-206472&#8243; uncode_shortcode_id=&#8221;149256&#8243; text_color_type=&#8221;uncode-palette&#8221;]They&#8217;ve Lived It. Here&#8217;s What They Say.[\/vc_custom_heading][vc_empty_space custom=&#8221;yes&#8221; custom_height=&#8221;24px&#8221;][vc_custom_heading text_color=&#8221;color-616580&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-161217&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;fontheight-167302&#8243; uncode_shortcode_id=&#8221;339053&#8243; text_color_type=&#8221;uncode-palette&#8221;]Customers who ordered, opened the box, and smelled what Napoleon smelled. Their words, not ours.[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;221893&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;2&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;1&#8243; uncode_shortcode_id=&#8221;172883&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;right&#8221; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_right&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_center_tablet&#8221; medium_width=&#8221;7&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;7&#8243; width=&#8221;6\/12&#8243; uncode_shortcode_id=&#8221;328239&#8243;][vc_single_image media=&#8221;144659&#8243; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;229687&#8243;][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_right_tablet&#8221; medium_width=&#8221;4&#8243; align_mobile=&#8221;align_right_mobile&#8221; mobile_width=&#8221;4&#8243; width=&#8221;3\/12&#8243; uncode_shortcode_id=&#8221;938634&#8243;][vc_custom_heading text_color=&#8221;color-159034&#8243; heading_semantic=&#8221;p&#8221; text_font=&#8221;font-180602&#8243; text_size=&#8221;fontsize-177922&#8243; text_weight=&#8221;500&#8243; text_height=&#8221;fontheight-206472&#8243; uncode_shortcode_id=&#8221;512567&#8243; text_color_type=&#8221;uncode-palette&#8221;]4.5\/5 (17 reviews)[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; border_color=&#8221;color-159034&#8243; border_style=&#8221;solid&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; align_medium=&#8221;align_left_tablet&#8221; medium_width=&#8221;4&#8243; align_mobile=&#8221;align_left_mobile&#8221; mobile_width=&#8221;4&#8243; width=&#8221;3\/12&#8243; uncode_shortcode_id=&#8221;818926&#8243; css=&#8221;.vc_custom_1785845447452{border-left-width: 1px !important;padding-left: 18px !important;}&#8221; border_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;pl_0_uncell_mobile&#8221;][vc_single_image media=&#8221;144660&#8243; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;367129&#8243; media_link=&#8221;url:https%3A%2F%2Ffr.trustpilot.com%2Freview%2Fnapoleon-cologne.fr|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space custom=&#8221;yes&#8221; 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